Terms of Service

These Terms of Service ("Terms") govern your use of Notary123.com, including browsing the directory, submitting notary requests, listing a practice as a member, and purchasing listings, advertising features, and optional leads. By using the site you agree to these Terms. If you do not agree, please do not use the site.

Notary123 is a directory and lead-referral service. We are not a law firm, an escrow or title company, and we are not a party to any notarial transaction between a client and a notary.

Notary123 provides directory listings, advertising features, and, when available, optional paid access to prospective customer inquiries or live transfers. Listing fees pay for the specific listing and advertising features described at checkout. They do not purchase customers, completed assignments, or a guaranteed quantity of leads.

Notary123 does not guarantee inquiries, website traffic, search-engine indexing or rankings, profile views, calls, appointments, completed notarizations, revenue, profit, or return on investment. A listing may receive no inquiries or business.

Featured placement provides only the visibility benefits expressly described for that plan. It does not guarantee a fixed position, exclusive territory, or business results unless specifically promised in the purchase description.

Specific features promised in a purchase description are honored for existing purchasers for the term they paid for. These Terms do not retroactively remove purchased benefits.

Members are responsible for the accuracy of their own listings — contact details, service areas, commission information, languages, and availability. You must hold any commission, license, or appointment required to perform the services you advertise in your jurisdiction, keep it current, maintain any insurance your work requires, charge only lawful fees, and comply with all notarial requirements that apply to you.

Paying for a listing — basic or featured — verifies account creation and payment only. It is not a credential, background check, bond, insurance, or quality rating of any member, and should not be represented as one. We may remove listings that misrepresent credentials, availability, or service areas.

Members are independent professionals. Notary123 is not their employer, partner, or agent, does not supervise their work, and is not a party to any agreement between a member and a client. Members set their own fees, schedules, and service terms, and are solely responsible for the notarial services they perform.

• Listing fees are charged at the rates shown at checkout for the plan and country you select. Featured plans cost more and receive higher placement where you are listed.
• Discount codes are applied at checkout and are only valid for the uses, plans, and expiration dates we specify.
• Listings are sold for a 12-month service period. At checkout you choose whether the listing renews automatically: if you leave the automatic renewal box checked, you authorize us to charge the then-current annual listing fee to the card on file at the start of each renewal term, and the renewal amount, interval, and first renewal date are disclosed at checkout before payment. If you uncheck it, the listing expires at the end of the paid term and your card is not recharged.
• You can turn automatic renewal off at any time in your dashboard under Subscription, or by contacting support. Turning it off stops future renewal charges; the current paid term is unaffected and is not refunded. We send a reminder email before each renewal where required by law.
• You may cancel your listing from your account dashboard at any time; cancellation stops future charges and takes effect as described in the No Refund Policy below.

Membership and listing fees are separate from optional lead charges. Purchasing a listing does not obligate you to purchase leads, and lead purchases are billed separately.

Lead opportunities depend on incoming demand and availability. Purchasing a listing does not guarantee that paid lead opportunities will become available.

A lead or live transfer is an introduction to a prospective customer, not a confirmed appointment or completed transaction. Prospects may compare providers, decline a quote, cancel, stop responding, or choose another provider. No purchase or payment by the prospect is guaranteed.

Notaries are responsible for responding promptly, determining whether they can lawfully perform the requested service, confirming scope and fees, scheduling, and collecting payment.

Unless specifically advertised otherwise, prospects may independently contact other providers. Where a lead is advertised as exclusive, exclusivity means Notary123 does not sell or route that same lead to another notary during the stated exclusivity period; it does not prevent the prospect from independently seeking other providers.

• Delivery event for contact-information leads: a lead is delivered when the purchased prospect's contact details and request information become visible to you in your dashboard after purchase. That is the service you are paying for, and delivery is complete at that point.
• Live transfers: Notary123 does not currently sell live transfers. If we offer them in the future, a completed live transfer will mean a live connection between you and the prospect is established on the phone system used for the transfer. An unanswered call or failed connection is not a completed live transfer and will not be billed as one, and we will not substitute contact information for a promised live connection.
• Leads are purchased with your lead balance. Balance top-ups are charged to your payment method and are non-refundable once spent on delivered leads, except as described in the No Refund Policy. Automatic balance replenishment (auto-reload) only occurs with your separate, express authorization, which you may withdraw at any time from your dashboard.
• Old leads are periodically removed from the system, so download or record any lead details you want to keep.
• You may not resell, republish, or spam clients with lead information. Contact clients only about their actual request.

To the fullest extent permitted by applicable law, purchases are final and nonrefundable once the purchased listing or advertising service has been activated or the purchased lead has been delivered as described at checkout.

Refunds and prorated credits are not available solely because of a change of mind, nonuse, failure to complete a profile despite access being available, lack of inquiries, dissatisfaction with business results, a prospect's decision not to hire, unsuccessful follow-up, scheduling conflicts, pricing disagreements, or cancellation after a paid service period begins.

Canceling a subscription stops future renewals and does not ordinarily refund the current paid period. Access continues through the paid term unless suspension or termination is otherwise permitted under these Terms.

This policy does not exclude remedies required by law or applicable payment-network rules, correction of duplicate or erroneous charges, or appropriate remedies for purchased services that Notary123 fails to provide as expressly promised. A failed live transfer does not become nonrefundable merely because a transfer was attempted.

Billing questions and suspected billing errors: contact us promptly through our support center or contact page and we will investigate. Contacting support is not a prerequisite to exercising any right you may have under applicable law.

Members who refer new notaries to Notary123 may earn a commission when the referred member completes a paid signup. Commissions, payout methods, and eligibility are described in the affiliate portal at the time you participate.

Referral commissions may be denied for fraudulent, self-referred, or cancelled signups. You may not claim to be an employee or official representative of Notary123 when promoting your referral link.

Clients submit requests at their own discretion. We pass request details to notaries who serve the requested area, but we do not verify the identity, legitimacy, or intent of any requester, and we do not guarantee any notary will respond.

Any arrangement — pricing, scheduling, service quality — is strictly between the client and the notary. Notary123 receives no part of the notary fee for the notarial work itself.

• Do not submit false, misleading, or fraudulent information in a listing or a client request, and do not use the site to defraud anyone.
• Do not impersonate another person or business, or use the site in violation of any notarial law or regulation.
• Do not scrape, harvest, or bulk-export site content or member data without written permission.
• Do not resell, transfer, or share lead contact information, and do not use it for any purpose other than the prospect's actual request — no unsolicited marketing, harassment, or other unlawful use.
• Do not interfere with the site's operation or attempt to bypass payment for any feature.

We may suspend or terminate a listing or account for a documented violation of these Terms — for example, credential misrepresentation, fraud, lead misuse, or unlawful conduct. When practicable we will tell you what happened and give you a chance to correct the issue; immediate suspension is reserved for serious violations or legal risk.

You may stop using your account at any time and cancel your listing from your dashboard; fees already paid are not prorated.

We work to keep the site available but do not warrant uninterrupted access. Planned maintenance and occasional outages may temporarily limit the site; we restore service as soon as reasonably possible. Extended failures of a purchased service are handled under the remedies described in the No Refund Policy and applicable law.

The site is provided "as is" without warranties of any kind. We do not warrant that the site will be uninterrupted, error-free, or that leads or clients will result in business.

To the maximum extent permitted by law, Notary123 is not liable for indirect, incidental, special, or consequential damages — including lost profits or lost business opportunities — arising from use of the site.

To the maximum extent permitted by law, our total liability for any claim is limited to the fees you paid us for the affected service during the twelve months before the claim arose.

Nothing in these Terms limits liability that cannot legally be limited, including liability for applicable fraud, willful misconduct, or gross negligence, or any other remedy required by law.

You agree to defend and indemnify Notary123 against third-party claims caused by your unlawful conduct, content you submit that infringes others' rights, or the notarial services you provide — except to the extent a claim is caused by Notary123's own wrongdoing.

We may update these Terms. Material changes will be reflected by the "last updated" date and, where required, we will provide advance notice before they take effect; changes apply prospectively and do not remove benefits you already purchased. Continued use of the site after an update means you accept the revised Terms.

If any provision of these Terms is found unenforceable, the rest remain in effect.

These Terms, together with anything expressly described at checkout for a specific purchase, are the complete agreement between you and Notary123 for the site.

Questions about these Terms? Reach us through our contact page or support center.